Britain's Dixons Carphone discovers unauthorized data access

What's more some 5.8 million credit card details may have been exposed in the process, alongside 1.2 million instances of non-financial personal data.

Dixons Carphone is one of Europe's leading mobile phone and electrical goods retailers, operating stores including Currys PC World and Carphone Warehouse.

Dixons Carphone says the hack began in July previous year, so if you purchased anything or used their services since summer 2017, you may have been caught up.

The retailer added that 5.8 million of the compromised cards are protected by chip and pin number combinations.

It's also been keen to stress that it has found no evidence of fraud taking place due to the breach, and that includes the 1.2 million personal records containing names, addresses, and emails.

"We have no evidence that this information has left our systems or has resulted in any fraud at this stage", it confirmed.

'The protection of our data has to be at the heart of our business, and we've fallen short here. "We've taken action to close off this unauthorized access and though we have now no evidence of fraud as a result of these incidents, we are taking this extremely seriously".

Close up of a card payment being made betweem a man and a waiter in a cafe
Britain's Dixons Carphone discovers unauthorized data access

He said: "Today's breach of Dixons data will have far reaching consequences for some time".

It said 5.8 million of these cards had chip and pin protection and the data accessed contained neither pin codes, card verification values (CVV) nor any authentication data that would enable cardholder identification or a purchase to be made.

Video: Equifax teaches us what not to do after a data breach.

Dixons Carphone said it had called in cyber experts and added extra security to its systems following the breach, while also since calling in the police and relevant authorities.

The breach was now being investigated by police, it said, while regulators had also been informed.

In a statement released this morning, the company said during a review of systems and data, it discovered that there has been "unauthorised access to certain data held by the company".

"The NCSC website offers advice to organisations about ensuring their online security is as robust as possible, including guidance on protecting bulk personal data from cyber attack", they added.

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